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Orders placed Monday through Friday by 2:00pm Central Time will be shipped within 24 hours. Orders placed after 2:00 p.m. CST or on weekends and holidays will be processed the following business day.
Once your product(s) has shipped, you will receive a shipping confirmation email as well as a shipment tracking number for your order.
Shipping Methods**
| Product Type: |
Processing Time |
Shipping Options |
When will I get it? |
| Phones without activation, prepaid products, accessories, games, PDAs and other wireless products |
|
- Standard
(1-5 business days)***
- 2-Day
(2 business days)
- Standard Overnight
(1 business day)*** |
- 1-5 business days
- 2-3 business days
- 1-2 business days
|
| New Phone and Activation (excludes prepaid products) |
|
- 2-Day
(2 business days)
- Standard Overnight
(1 business day)*** |
- 3-4 business days
- 2-3 business days
|
| Any combination of above items totaling $50 or more (pre-tax): |
|
- Standard
(3-7 business days)
- 2-Day
(2 business days)
- Standard Overnight
(1 business day)*** |
- 3-7 business days
- 3-4 business days
- 2-3 business days
|
* NOTE: These shipping times are contingent upon product availability. For orders that include activated service, shipping is also contingent upon a timely and successful credit check and activation.
When will I get it?
Your order is being sent to our warehouse right now. Most orders are fulfilled and out the door within 2 business days. If you selected an expedited shipping method like Second Day or Overnight, your order will ship within 1 to 2 business days. Business Days are defined as: Monday through Friday and excludes most US holidays. Once your order ships it will take 1 to 4 business days to arrive depending on which shipping method you selected.
** Saturday delivery is not available. We cannot ship to P.O./A.P.O/F.P.O Box addresses
*** Not available for delivery to Hawaii or Alaska
Tracking Your Shipment
After you successfully place your order and have received an e-mail confirmation of shipment, you can track its status on our website by using the order number provided on your order confirmation email or via the shipper websites below:
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FedEx shipments:
www.fedex.com
1-800-GO-FEDEX (1-800-463-3339) |
UPS shipments:
www.ups.com
1-800-PICK-UPS (1-800-742-5877) |
Please note that your item must ship before you can track it. It may take up to 24 hours for your tracking information to register in the shipping carriers system.
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